Two audiences under one roof
A large hotel in Dubai might, on a single day, hold a fire safety briefing for its housekeeping team, host a conference for a European client in its ballroom, and run a welcome dinner for an incentive group from China. All three need interpretation. None of them justifies building booths.
That is where phone-based interpretation fits hospitality. A laptop, an audio interface and a feed from the house sound system are all our team needs. Guests and staff use their own phones. Compare the logistics in booths and receivers versus phone-based interpretation.
An example from Dubai
A destination management company hosts an incentive group of around three hundred guests from China and Russia at a beach resort in Dubai.
- Welcome dinner: the client’s chairman speaks in Mandarin, the general manager welcomes guests in English, and a performer introduces a cultural show in Arabic. Channels in Mandarin, Russian, English and Arabic, from the ballroom’s own sound system.
- QR: printed on the menu card at every place, branded with the client’s logo through the event toolkit.
- Glossary: the client’s company and product names, the names and titles of the leadership team, and the resort’s venue names.
- Next morning: a half-day business session in a meeting room, using the same set-up.
- Afterwards: the destination company receives transcripts of the speeches for the client’s internal newsletter, and a usage report it can share with the client.
Briefing the team behind the service
Hotel and venue teams in the UAE often bring together colleagues from many countries. A pre-opening briefing, a new service standard or a fire safety drill reaches everyone only if everyone understands it. A private PIN-protected session keeps internal briefings internal, and captions-only mode suits a canteen or a loading bay where earbuds are not practical. For teams with many Filipino colleagues, read our notes on Filipino and Tagalog interpretation.
For venues that host other people’s events
Venues can make interpretation part of what they offer organisers. Our team connects to the venue’s existing audio, as described on venue and AV integration, so the in-house AV crew carries on as normal. The organiser receives recordings, transcripts per language, subtitle files and a usage report after the event.
Read further
For tourism source markets, see our notes on Russian interpretation. When you are ready to plan, book a demo and we will walk through your venue’s set-up.